Returns & Exchanges
At Poppers Store, we prioritize the freshness and safety of our food products, which is why we offer a 14-day return window for unopened and non-perishable items. If your order arrives damaged or incorrect, we are committed to providing a swift replacement or a full refund to ensure your satisfaction.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and a brief explanation of why you wish to return the item.
Verify Product Condition
Ensure that the food items are unopened, in their original vacuum-sealed packaging, and have not been exposed to extreme temperatures.
Secure Packaging
Place the items safely back into their original shipping box or a similar sturdy container to prevent damage during the return transit.
Receive Refund or Exchange
Once our quality control team inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing